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Privacy Policy

Last Updated: September 26, 2026

At jarrodleppardrealtor.com (the "Site"), operated by Jarrod Leppard, REALTOR® with Royal LePage East Kootenay Realty ("we," "us," or "our"), we respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or communicate with us regarding real estate services in Kimberley, Cranbrook, and the surrounding East Kootenay region of British Columbia.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you fill out contact forms, request property information, schedule video walkthroughs, or subscribe to market updates.

  • Contact Information: Name, email address, phone number, and physical address.

  • Real Estate Preferences: Property search criteria, buying/selling timelines, budget parameters, and inquiry details.

  • Automated Data: IP address, browser type, device information, operating system, and browsing behavior on our Site collected automatically through cookies and website analytics.

2. How We Use Your Information

We use the information we collect to provide you with high-quality, full-service real estate representation:

  • To respond to your inquiries, property requests, and booking requests.

  • To provide market updates, property listing notifications, and client communications tailored to your interests.

  • To schedule remote video walkthroughs, home evaluations, or property viewings.

  • To improve website functionality, user experience, and content performance.

  • To comply with legal obligations, Real Estate Services Act regulations, and brokerage record-keeping requirements.

3. Disclosure of Personal Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only under the following circumstances:

  • Brokerage & MLS Services: With Royal LePage East Kootenay Realty and official Multiple Listing Service (MLS®) systems strictly as needed to facilitate real estate transactions and inquiries.

  • Service Providers: Trusted third-party service providers (such as website hosting platforms, CRM software, and email communication tools) who assist us in operating our website and conducting business, subject to strict confidentiality obligations.

  • Legal Requirements: When required by law, regulation, legal process, or governmental request in British Columbia or Canada.

4. Cookies & Tracking Technologies

Our Site uses cookies and similar analytical tools (such as Google Analytics and Wix Analytics) to analyze traffic, remember user preferences, and enhance browsing performance. You can choose to disable cookies through your individual browser settings; however, doing so may affect certain features or functionality of the Site.

5. Data Security & Retention

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or alteration. We retain personal information only for as long as necessary to fulfill the purposes for which it was collected or to comply with statutory and professional record-keeping requirements.

6. Your Privacy Rights

Under British Columbia's Personal Information Protection Act (PIPA), you have the right to:

  • Access the personal information we hold about you.

  • Request corrections to any inaccurate or incomplete personal information.

  • Withdraw your consent to the collection, use, or disclosure of your personal information at any time (subject to legal or contractual restrictions).

  • Opt out of receiving promotional or marketing emails by following the unsubscribe instructions in any email message or contacting us directly.

7. Third-Party Links

This Site may contain links to third-party websites, partner resources, or external real estate portals. We are not responsible for the privacy practices or content of external sites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how your personal information is handled, please contact:

  • Jarrod Leppard, REALTOR®

  • Brokerage: Royal LePage East Kootenay Realty

  • Office Address: 290 Wallinger Ave, Kimberley, BC V1A 1Z1

  • Direct Phone: (250) 919-7791

  • Office Phone: (250) 427-0070

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